Tools for recruiting, training and managing volunteers

Training Outline for Volunteers

This document outlines the main steps in running an online volunteer training session.

Volunteer training manual

This training manual outlines the procedures for the project, a script volunteers can follow, and a FAQ section.

Co-ordinators Procedures

This document outlines the steps that the project co-ordinators will take to help facilitate their program.

Declaration of honour and confidentiality

A document that volunteers can sign to state they do not have a criminal record and that they will keep data confidential.

Volunteer Sign Up Sheet

A Google Sheet that can be used and adapted to keep track and record needed information on the project’s volunteers.

Sample Client Log File

This is a sample template of the client files used for the project. The file is accessed by volunteers and coordinators to track grocery orders, phone calls, and hold confidential information on the client.

Client Call Log Sheet

This document is used by co-ordinators to track calls and order dispatches for all of the clients each week.

Tools for ordering groceries

Sample grocery order form

This is an example of a grocery order form being used in the project. These are also found in the client call log sheet.